For patients & families
Private nursing care, built around you
Personalized private nursing care for Arizona patients and families, in your home or another appropriate care setting, based on your needs. Every service includes a comprehensive head-to-toe nursing assessment and a personalized Arrival Care report detailing the care delivered during your visit.
When Arrival Care may help
Support for recovery, daily life and changing health needs
Arrival Care may be a good fit when you or a loved one needs:
- Wellness and safety check-ins
- Medication support and education
- A comprehensive head-to-toe nursing assessment with every service
- Post-hospital or post-surgical support
- Chronic condition support and education
- Mobility, personal care, or activities-of-daily-living assistance
- Patient advocacy and care coordination
- Rehabilitation, recovery, hospice, or end-of-life support
Care designed around the whole person
Care should fit the person, not the other way around
Arrival Care centers each visit on the patient’s goals, comfort, preferences, and current needs.
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Personalized support
Shaped around the individual—not a one-size-fits-all care plan.
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Care in your setting
At home or another appropriate location within Arizona.
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Focused, one-on-one attention
From a registered nurse during the scheduled visit.
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Family and caregiver involvement
When authorized by the patient.
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Secure coordination
For scheduling changes and visit communication.
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Professional nursing judgment
Guiding what is appropriate and safe during each visit.
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A personalized Arrival Care report
Included with every service, your personalized Arrival Care report summarizes documented assessment findings and the care delivered during your visit. Your report is available after charting is completed.
How it works
How to request care
No phone tag. You share your needs once, securely, and a qualified nurse prepares around them.
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Step 1: Create your secure account
Select Request Care and register. A short welcome video walks you through what to expect.
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Step 2: Complete your care intake
Tell us about your care needs and setting. You’ll see pricing after signing in, before you submit a request.
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Step 3: A verified RN accepts your visit
Qualified nurses review your details and accept visits that match their skills, availability and location. Scheduling happens over secure chat.
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Step 4: Receive care & your report
Every service includes one-on-one care and a comprehensive head-to-toe nursing assessment. After your nurse completes clinical charting, you receive a personalized Arrival Care report detailing the care delivered during your visit.
Arrival Care provides scheduled private nursing care and is not an emergency-response service. Call 911 for a medical emergency.
Safety, trust & follow-through
Informed and prepared before, during and after each visit
- Arizona Registered Nurses providing focused, one-on-one care
- Identity, license, credential, compliance, and readiness review before nurse activation
- Secure communication for scheduling and visit coordination
- Clear visit workflow supported by Start Visit and End Visit
- A personalized Arrival Care report with every service, generated from structured RN charting
- Patient ratings and reviews supporting accountability and quality
Understanding cost
Visit pricing is shown securely after you create your patient account and sign in. You can review the available options and cost before submitting a care request.
Arrival Care is a private-pay service and does not guarantee insurance coverage or reimbursement.
When you’re ready
Choosing Request Care takes you to secure patient registration. Before the detailed intake begins, a welcome video will explain what to expect, how the process works, and how to prepare.
FAQs
Questions from patients & families
What is Arrival Care?
Arrival Care is an Arizona concierge private nursing platform connecting patients and families with registered nurses for personalized, one-on-one care at home or another appropriate care setting.
What types of care can I request?
Visit types may include wellness and safety check-ins, medication support and education, post-hospital or post-surgical support, chronic-condition education, mobility or personal-care assistance, patient advocacy, rehabilitation support, hospice support, and end-of-life support. Every service includes a comprehensive head-to-toe nursing assessment and a personalized Arrival Care report detailing the care delivered during your visit. Available care depends on the patient’s needs and what is appropriate for a scheduled private nursing visit.
How do pricing and payment work?
Arrival Care is a private-pay service. Visit pricing is shown securely after you create a patient account and sign in, so you can review the available options and cost before submitting a care request. Arrival Care does not guarantee insurance coverage or reimbursement; contact your insurer directly if you have coverage questions.
How are nurses selected?
Before activation, nurse providers complete identity, license, credential, compliance, and readiness review. Required documentation and orientation help prepare nurses for visits, and license status can be monitored. Care requests are considered based on patient needs, location, availability, and the nurse’s professional judgment about whether the visit is appropriate for them.
How do I get started?
Select Request Care to create a secure patient account. A welcome video explains what to expect before the detailed intake begins. The intake helps prepare nurses with relevant information before they consider the request. Existing patients can use Patient Member Sign In to return to their account.
Where is Arrival Care currently available?
Arrival Care currently serves patients and nurse providers in Arizona. Availability may vary by location, requested visit time, patient needs, and participating nurse availability.
Is Arrival Care an emergency service?
No. Arrival Care provides scheduled private nursing care and is not an emergency-response service. Call 911 for a medical emergency.
How soon can a nurse visit?
Typical lead time, and whether same-day requests are supported. Today, timing depends on nurse availability, location and care needs.
Ready to get started?
Request care, or sign in to your patient account to continue a request.
Questions first? Call (480) 602-6114 or contact us